Support Centre

Account & Password

Clear next steps for email confirmation, signing in, and recovering access to your account.

How do I confirm my email address?

Open the confirmation email from SetToGig and follow the link. After confirmation is complete, return to the app and sign in with the email address and password you chose.

How do I sign in?

Open SetToGig and use the email address and password associated with your account. Make sure you are using the same email address that received any invitation you are trying to open.

How do I reset my password?

Use Forgot Password in the app to request a recovery email. Open the recovery link, then continue to SetToGig to choose a new password.

What if the recovery link has expired or was already used?

Request a new recovery link from Forgot Password in the app. Expired or previously used links fail safely and cannot be used to reset your password.

What happens after I choose a new password?

After a successful reset, use the new password to sign in. Your old password will no longer work.

Can I leave recovery without changing my password?

Yes. Leaving the recovery flow does not sign you in or give normal access to the app.

How do I sign out?

Open Profile Settings in the app and choose Sign Out.