Current support process
How do I request account deletion?
Email privacy@settogig.com to request deletion help. If you cannot access the app, this is also the right place to start.
What happens when an account is deleted?
Account deletion is permanent. After a successful deletion, your membership and access to SetToGig end.
What if I own a band?
Ownership must be transferred or the owned band must be deleted before the account can be deleted.
Will all information disappear immediately?
Some limited information may be retained or anonymized where needed for security, legal, fraud-prevention, or operational-integrity purposes. See the Privacy Policy for the current policy.
What should I include in my request?
Tell us that you need account-deletion help and the email address associated with the account. Do not send passwords, one-time codes, recovery links, payment-card information, private band notes, or sensitive personal documents.
This guide will be updated
This interim support guidance will be revised when the released mobile app’s in-app deletion flow has been physically confirmed.